This is one of my all time favorite web pages.
I first read it back in 2002 while managing my first big web project at Project for Public Spaces.
I still think about it a lot, to this day, and try to email it around to people who are new to bug tracking as often as I can.
I can’t exactly put my finger on why I like it so much, but I think it’s that the writing and examples are so crisp and clear (thanks Joel!). And I feel like reading it embedded some really good work habits deep into my brain.
I still, to this day, feel proud every time I submit a bug report in the format suggested here:
* steps to repeat
* what you expected to happen
* what happened instead
I know that’s geeky and weird, but it honestly does fill my heart with warm happiness to think about those steps and use them.